Carer Pushing Senior Woman In Wheelchair Outside Home
It begins long before the words are even spoken
Finding an appropriate English care home is rarely something of families’ years of planning. Inevitably it begins after months of careful consideration, punctuated by one traumatic afternoon, when Dad forgets to lock the door, or Mum gets up from her fall, convinced she is perfectly fine. I remember driving around Bournemouth & Poole with the mixed emotions of guilt, and the weariness that only comes from making impossible decisions in the company of your other half.
I realised a home should feel lived in, not simply impressive
After a few visits to English care homes, I discovered a strange mix of clinical polish and distance. The first time, I nearly jumped for joy upon arrival at a Kanesbury Care home, overcome with relief at the almost domestic warmth, the sound of voices filling the hall and the smell of good coffee. Familiarity in fact, seems to be the key ingredient at the lovely Colin’s Nest Coffee Shop, located within a Care home overlooking Poole Harbour, where visiting family can be made to feel as though this is their own living room, not the waiting room.
Every home has its own personality because every resident does
Kanesbury cares has been able to support families in Bournemouth & Poole over 25 years with six very distinct homes. Formerly LuxuryCare, the same high standard of care continues throughout the various locations, where the beautiful views across Poole Harbour at Eagles Mount Care Home, Southbourne’s famous seafront and its award winning beach at Seabourne House and Branksome Park Care Centre’s proximity to Branksome Chine Beach and Parkstone Golf Club. Having visited several Care homes, I can say with certainty that the uniqueness of each establishment is the true hallmark of Kanesbury Cares.
Person-centred care only matters when you can actually see it
… was having met residents for whom the home was an extension of their own living room, where they continued to enjoy the same rituals and hobbies as they always had. Here was someone enjoying their daily cup of tea at half past three, as they always had! Here was someone willing to reminisce about a treasured and much loved photograph rather than hurry off to the next pre-planned event. Here was a family, treated not as guests or as carers, but as neighbours. Isn’t that what we all want, to feel as though at home, rather than simply what it looks like?
The fear of moving twice is something nobody prepares you for
What if her needs changed, and her condition deteriorated? Would I be asking her to move again and again and again? I can honestly say that when my mother moved into a Kanesbury Cares home, the anxiety reduced considerably at the mention of Kanesbury Cares’ Home for Life pledge. Residents’ care needs can change, which is why Kanesbury Cares offers dementia care Poole families can be assured in for those whose needs may progress later in life, and the same is also true for nursing care Dorset residents choose when their care needs begin to change. This was a game changer for me, as was the knowledge of the various additional services offered by Kanesbury Care in the areas of residential care Poole Dorset families trust to support, nursing home Bournemouth services, neurological care Poole and palliative care & day care.
Families need caring for as well, even if nobody says it
Kanesbury care has a fantastic family liaison service who not only contacts us but remembers to ask us about our specific needs and feelings about the forthcoming move. Their Journey to Care process is designed to take the guesswork out of finding the perfect care home by guiding you through every step of the process. Another thoughtful aspect of the incredible customer care Kanesbury Cares offers is their quarterly Dr. Gemma Jones Method seminars, aimed at helping families better understand what to expect when a member of their family goes into a Kanesbury Cares home, as well as giving an invaluable insight into dementia care itself.
It’s often the smallest touches people remember most
Prior to moving into a Kanesbury Cares home, we were offered the service of decorating their choice of room in my choice of colour! I think that is an amazingly personal touch, which helps to make someone feel at home in what can sometimes be very intimidating surroundings. I think most people only really appreciate how important it is when the move happens, and they find themselves in a place that feels familiar to them, with their own belongings surrounding them. Another benefit of the personal touch that decorating a room in advance offers is that it can reduce the stress of a move by reducing the burden on a family to decide what to bring, when they get there.
Care isn’t only for permanent moves
Sometimes, families need a break prior to making a more permanent decision, or maybe someone has come out of hospital and is not coping alone at home. This is where respite care Bournemouth families rely on can be the perfect reassurance that someone is being cared for by trained professionals, without pressure to commit to a more permanent placement. Respite care can also be fantastic if a family member is struggling to make a decision due to stress and needs some time to think it through. Kanesbury Cares also offers nursing care Poole residents opt for when they need higher levels of day-to-day support. Similarly, they also offer neurological care Poole services that focus specifically on residents living with complex conditions such as Parkinson’s disease, as well as palliative care & day care.
Trust grows through ordinary moments, not grand promises
The best English care homes Bournemouth and Poole families talk about rarely boast huge hotels-like communal areas. I believe what makes the best care homes what they are, is the human interaction that goes on between staff and residents. I saw a member of staff stop halfway through a task to sit and chat with a resident who looked like she needed reassurance, and nobody rushed her away or reminded her that they were late. After being immersed in the life of the home I had just discovered, I saw how this small gesture, of human decency, has had an enduring impact on me.
If you’re facing this decision, be kinder to yourself
Choosing a UK care home Bournemouth families can trust isn’t about finding brand new or biggest bedrooms; Kanesbury Cares has earned its reputation over 25 years supporting families with a range of services spanning from dementia care Poole to neurological care Poole and nursing home Bournemouth. If you are thinking about making a move, I urge you to visit Kanesbury Cares and find out what makes it stand out from the rest, you won’t be disappointed.
Frequently Asked Questions
How do I know an English care home is the right fit for my parent?
Look more deeply than the brochure; observe a little longer and notice how they care for the residents, ask about the continuity of care and go with your gut feeling.
Does Kanesbury Care provide specialist dementia care?
Kanesbury Cares offers person-centred dementia care, regular family liaison, Dr. Gemma Jones Method seminars and a Home for Life promise to ease the worries of families with loved ones living with dementia.
Can respite care help before we make a permanent decision?
Yes, Many families find that respite care Bournemouth services provide a fantastic opportunity to see how their loved one might settle in before making a permanent move.
Why do so many families visit more than one Kanesbury Care home?
Every home is unique; from the location to the people that work there, by visiting more than one you can decide for yourself which Kanesbury Cares home environment could offer the best support for your loved one.
